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Position : Executive Director

Job Description :

ORGANIZATION: The Mark Twain House & Museum

REPORTS TO:        President of the Board

LOCATION:             Hartford, CT

BACKGROUND

The Mark Twain House & Museum (MTH&M) is an internationally recognized National Historic Landmark dedicated to the preservation and interpretation of Mark Twain’s enduring legacy.  Twain and his family lived in the house from 1874 to 1891 and while in residence, Twain wrote his most important works, including Adventures of Huckleberry Finn, The Adventures of Tom Sawyer, and A Connecticut Yankee in King Arthur's Court. Consistently voted one of the top tourist destinations in Connecticut, the organization offers tours of Twain’s restored home and a full schedule of activities, events, exhibitions, and educational programs designed to illuminate Twain’s literary legacy and provide a deeper understanding of his life and times. 

With a highly capable staff of 21 full time and more than 40 part time employees, operating budgets, which range from $2.7-3.0 million, and visitorship of over 65,000 annually, the Museum is poised for growth.  To that end, the Board of Trustees seeks a visionary leader with an excellent track record of sound budget management, fundraising, strategic planning and staff management to lead the organization to the next level The mission of this role is to ensure the long-term sustainability of the MTH&M by building and maintaining a strong brand identity, expanding revenue sources, and maintaining a high level of fiscal and people management practices. 

THE POSITION

The Executive Director (ED) collaborates with the Board to set the vision and strategic direction of the organization.  S/he serves as the Museum’s public face and spokesperson and must be visible and proactive in the community.  S/he is also the organization’s primary fundraiser and works closely with the Board of Trustees and the staff to cultivate new and established donors and to continue to grow productive partnerships with business, cultural and academic entities.  Finally, the ED has the authority and responsibility for the museum’s budget and its physical and human resources.  The successful candidate will be a highly energetic leader who will embrace the opportunity to move the Museum to a new era of growth and national recognition.

CRITICAL COMPETENCIES

The ideal candidate will have at least 15 years of work experience with at least 5 years in a senior leadership position with fundraising, financial management, and staff management responsibilities.  Specifically, the following competencies will be essential to the ED’s success:

Fundraising

The MTH&M is dependent on individual, corporate, foundation, and government donors who provide the $1.1 million in contributed income that supplements the $1.7 million in earned revenue.  The existing donor base is heavily concentrated around the Hartford, Connecticut location of the House.  The ED must be a skilled fundraiser who can expand development efforts beyond the local area, build strong relationships with existing donors, and enlarge the donor base across all funding streams with the aim of eventually growing the organization’s cash reserves and endowment funds.  

Operating Leadership

The MTH&M is a sophisticated facility that includes a priceless historic house filled with museum-grade furnishings and artifacts; a museum center with permanent and changing  exhibitions; an education center that hosts numerous seminars and continuing education sessions for primary and secondary teachers; an auditorium that hosts guest speakers from the arts and literary world; a store with on-site and online sales; and a cafe.  The ED must have highly developed operating management, financial management, and leadership skills to ensure responsible and effective management of daily operations and the management, coaching, and development of its employees. The ED must also be able to maintain and support an atmosphere where events are executed successfully and profitably.

Marketing & Communication Skills 

The ED will represent the MTH&M with the community, the media, and the thousands of people who visit and explore it annually.  S/he must have highly developed writing, interpersonal, and public speaking skills, and will be called upon to use them daily.  The ED is the face and voice of the organization.  S/he must have well-developed marketing skills in order to propel admissions, program attendance, store revenues and facility rentals.  This role requires tact, judgment, gravitas, presence, persuasiveness, integrity, stamina, a comfort level interacting with varied audiences, and the ability to field occasional difficult and sensitive questions from the media and other important stakeholders.

TO APPLY

Please email a cover letter, resume and salary history to Lynn Gregor with Mark Twain ED Search in the subject line at lynn.gregor@marktwainhouse.org.  Please include specific fundraising accomplishments in the resume.  Because of the large volume of responses, we regret that we will only be able to contact those candidates we’re considering.

Contact Info :

Contact Info : Please, no phone calls. Email your cover letter and resume to lynn.gregor@marktwainhouse.org

Position : Museum Store Sales Associate

Job Description :

Part time

Saturdays and Sundays with weekday hours possible if desired.

Job Summary:

We are looking for an individual with enthusiasm, a passion for excellence, and at least one year of retail experience. Specialty or department store experience preferred. You should enjoy interacting with guests and be committed to providing a positive, enjoyable learning experience for all visitors.

In this position you will demonstrate superior customer service both in person and on the phone and be able to communicate with visitors in a professional manner. A gracious, reliable, and responsive team player is necessary. You will be assisting visitors in selecting purchases, conducting sales transactions, and maintaining the store environment by merchandising and housekeeping.

Required:

One year of current retail, specialty, museum or department store experience preferred.

General knowledge of computer operations and experience working with a retail point of sale. Familiarity with inventory replenishment and merchandising. Visual merchandising experience helpful.

Strong attention to detail with ability to handle cash accurately with computer based POS in a fast-paced environment. Ability to manage multiple duties simultaneously and work calmly in a dynamic atmosphere.

Demonstrated ability to work in a team environment while also providing exemplary one-on-one assistance to visitors. Some knowledge of Mark Twain is a plus. This position is for weekends with weekday hours possible if desired.  

 

 

Contact Info :

To apply please send a cover letter and resume to lvandine@marktwainhouse.org.

Position : LIVING HISTORY ACTOR

Job Description :

The Mark Twain House & Museum welcomes applications for Living History actors.  These are paid, part-time, daytime positions, with flexible schedules.  We are in particular need of actors who can work weekend days. 

Living History actors primarily lead public house tours, in costume and in character.  Preparation includes learning a 75-minute script and learning about Mark Twain, his family, and his historic Hartford home.  

Our current Living History characters are:

  • Susy Clemens: Mark Twain’s daughter (17-19 years old)
  • George Griffin: a former slave, who became Mark Twain’s butler and friend
  • Livy Clemens: Mark Twain’s elegant and educated wife 
  • Lizzie Wills: an energetic, gossipy maid 
  • Katy Leary: stalwart lady’s maid, with Mark Twain’s family for thirty years 
  • Patrick McAleer: Irish coachman, with Mark Twain’s family for twenty years

 

Click here for a detailed job description.

Contact Info :

Contact info: Please email your cover letter and resume to Betsy Maguire, Manager of Living History Tours, at Betsy.Maguire@marktwainhouse.org 

 

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