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Development Associate

POSITION OVERVIEW

The Mark Twain House & Museum welcomes applications for a full-time Development Associate. The Development Associate will be responsible for providing critical administrative support to the Director of Development and be responsible for accurate data base records and management, correspondence, and communications to donors and members. Candidate must be able to work independently, be a self-starter, and multi-tasker who can anticipate needs/challenges, problem solve, and troubleshoot.  This is a fast paced, small department and needs a highly organized, computer savvy, highly motivated and positive team player. Strong interaction with other museum departments including finance and visitor services. Specific areas of responsibility include:

 DUTIES

  • Responsible for conscientious donor and member records in our Results Plus donor database: send timely acknowledgement letters to donors; maintain daily updates to the database, including the input of gifts, memberships, and contact information, with the ability to execute queries and reports.
  • Assist with planning and executing special donor-related events, including facilities preparations, developing marketing materials, keeping accurate attendance records, and more.
  • Provide major support for planning and execution of annual gala, the organization’s biggest and most important fundraiser.
  • Attend donor events, as needed, and manage event registration and other details.
  • Maintain meticulous records for Development budget account, reconcile accounts with budget reports, and provide monthly contributed revenue reports.
  • Work closely with Finance Department to process/deposit checks, credit cards, payments, matching gifts, etc. as needed, and reconcile records regularly.
  • Perform mail merges and assist with other donor-related mailings, including gift receipts, donor acknowledgement letters, invitation lists, etc.
  • Update prospects’/donors’ records in an appropriate and timely fashion.
  • Keep careful Trustee annual giving records and interface with board members as needed.
  • Interact with donors, members, etc. by phone and email.
  • Prepare materials for distribution to Development Committee and Gala Committee monthly meetings; attend and compile written notes afterward.
  • Provide front line efforts to increase new membership and support membership renewal; set up and run membership drive tables at events, with occasional evening or weekend work required. As needed answer department phones, handle inquiries, order supplies, file, prepare mailings and understand postal regulations, and manage volunteer workers in the development department.
  • Fulfill other duties as assigned.

 REQUIREMENTS

Bachelor’s degree and prior experience working in the non-profit sector required, plus additional training in computer donor database applications, and Microsoft Office software. A familiarity with Results Plus development software (or equivalent) is strongly preferred; 12 to 18 months of relevant administrative experience required. Familiarity with graphic design skills a plus. Occasional night and/or evening work required during special events. The successful candidate will be a team player who is highly organized, has strong computer and technical learning ability, and has excellent written and verbal communication skills.

DISCLAIMER

This description indicates the general aspects of the position and is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications of this position. Management may add to or modify the duties of this position or designate other functions as essential at any point in time.

APPLICATION PROCESS

The position is available immediately. To ensure full consideration, submit letter of interest outlining relevant experience, with resume, salary requirements, and the names and complete contact information of three professional references to: Michael L. Campbell, Chief Operating Officer, Mark Twain House, 351 Farmington Avenue, Hartford CT 06105 or by email to: michael.campbell@marktwainhouse.org

Use your acting skills to give tours as a character at the Mark Twain House!

Living History Tour Guides - Open Auditions

The Mark Twain House & Museum welcomes applications for Living History actors.  These are paid, part-time, daytime positions, with flexible schedules.  We are in particular need of actors who can work weekend days.

Living History actors primarily lead public house tours, in costume and in character.  Preparation includes learning a 75-minute script and learning about Mark Twain, his family, and his historic Hartford home.

Our current Living History characters are:

Susy Clemens: Mark Twain’s daughter (age 20+).

George Griffin: Mark Twain’s butler, confidant and friend. African-American (30 +)

The Rev. Joseph Twitchell: Twain’s best friend, older gentleman (40 +)

Livy Clemens: Mark Twain’s elegant and educated wife.(40 +)

Lizzie Wills: an energetic, snooping, gossipy maid.  English (UK) (30 +)

Katy Leary: stalwart lady’s maid, Irish, with Mark Twain’s family for thirty years. (30 +)

Patrick McAleer: Irish coachman, with Mark Twain’s family for twenty years. (40+)

Previous acting experience preferred.

Please email your cover letter and resume to: tomraines@marktwainhouse.org or call 860-280-3156.

 

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